Fulfillment & Operations

Amazon Operations is at the heart of our mission to be Earth’s most customer-centric company. Supported by innovative world-class technologies, our global network of Fulfillment Centres (FC), delivery stations, and customer service teams are dedicated to delighting customers worldwide. We’re constantly creating and building new ideas, services, and products that make life easier for millions of people around the world.

The evolution of Amazon has been driven by innovation. It’s part of our DNA. We are doing things every day that have never been done before—providing a huge selection of products and continuing to fulfill orders quickly. We accomplish this by solving complex problems with ingenuity and simplicity. Together we're making history, and the good news is that we've only just begun.