ADC Engineer I, Region Reliability
BESCHREIBUNG
AWS has established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need world class people to help us implement and operate them.
The AWS Intelligence Initiative Team is hiring cleared engineers for a unique opportunity to work with some of the best and brightest engineers and technical leaders. Engineers undergo an intensive 3-6 month development program to learn about operational culture, enhance their technical skills through a hands-on job path curriculum, to obtain a holistic view of our technology, dedicated mentorship, and support from our program’s alumni all while obtaining a U.S. Government security clearance.
Upon graduation from our program, engineers will have the foundational skills and knowledge needed to excel at AWS to help U.S. Government agencies implement innovative cloud computing solutions, solve technical problems and join a specialized engineering team. If you are passionate about the potential of cloud computing and about building simple and elegant software solutions, apply for a role today and come learn about our commitment to developing engineers skillsets to operate in dedicated AWS regions.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.
In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You may identify when technical implementations have defects or are not highly available, performant, or maintainable. You understand operational risks and avoid taking unnecessary risks. You identify operational concerns and resolve, mitigate, or escalate concerns in a timely manner.
A day in the life
- On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes.
- As a member of our team, you will join an elite group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
GRUNDQUALIFIKATIONEN
- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Prior enterprise/university experience with systems administration on either Linux/UNIX or Windows operating systems.
- Proven ability to troubleshoot and identify the root cause of issues.
- Current, active US Government Security Clearance of TS/SCI with Polygraph
BEVORZUGTE QUALIFIKATIONEN
- 1+ years of Linux experience and demonstrated proficiency with associated tools/languages, Or 2+ years Windows Server/enterprise experience.
- 1+ years experience with support procedures for production/mission critical environments to include ticketing, monitoring/metrics, and troubleshooting technical issues.
- Experience with automation or use of programming languages.
- Experience with performance and log analysis.
- Industry Relevant Certifications (Linux+, LPIC-1).
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $152,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.