PXT

People Experience and Technology: Building the Workplace That Builds the Future

People eXperience and Technology (PXT) is Amazon’s human resources (HR) organization—the people and technology behind every Amazonian’s experience. We work backwards from the needs of employees in 240+ countries, combining data science, innovation, and empathy to create systems that help our ambitious builders learn, grow, and succeed in their jobs. From connecting top talent with career-defining opportunities to supporting their growth, PXT is the HR team shaping every step of the journey.

Empowering employees—from hiring to thriving

PXT touches every moment of the employee experience, starting before day one. We connect people with opportunities to solve our company’s biggest challenges through business-led, technology-enabled, and candidate-centric hiring. We seek people who embrace high-impact work at unprecedented scale, move fast, and are energized by complex problems that require innovative thinking. Our recruiting technologies, workforce solutions, and data-driven insights help us identify these builders without losing the human touch.

Our teams build the foundational HR technology that powers Amazonians’ careers after they join, processing more than a trillion employee records annually through cloud-based, real-time systems. We create inclusive experiences that work across cultures, languages, and ways of working. From AI-powered leadership tools to self-service platforms for career development, we combine behavioral science with cutting-edge human resources technology to anticipate needs and empower Amazonians to chart their own paths.

Builders from every background

PXT includes HR professionals, recruiters, talent acquisition specialists, software engineers, data scientists, product managers, UX designers, behavioral scientists, operations specialists, creative strategists, and more. We’re people who see human resources as a technology challenge, a design problem, and a human connection all at once.

You might be building recruiting technologies that connect the world’s top talent with roles that match their ambitions. You could be designing real-time APIs that support 5,000+ builder teams. You might be analyzing behavioral data that predicts where we need to invest in learning programs, partnering with leaders around the world to shape organizational culture, or creating inclusive technologies that elevate experiences for people of all backgrounds.

If you’re driven by impact at scale, energized by complex problems with no playbook, and ready to invent the future of work, PXT offers that opportunity—from the first candidate conversation to supporting Amazonians as they grow.

Voices of PXT

Jenna, Principal HR Business Partner, Amazon Delivery 
The pace is incredible. You have to think bigger than you ever thought possible and you’ll grow faster than you knew you could.
Chase, Software Development Engineer, Intelligent Talent Acquisition
You’ll work with some of the smartest people you’ll ever meet. If you enjoy working on hard problems and really focusing on customers, I don’t think there’s a better place to find that challenge.
Jinny, Senior HR Manager, Finance 
What’s kept me here for over a decade is the diversity of experiences in PXT. I’ve supported Operations, Global Talent Marketing, Corporate Development, and Finance, with each role offering unique challenges for growth.
Morgan, Sr. Manager, Technical Product Management
I started as a customer service associate ten years ago. Now I build products that serve 1.5 million employees worldwide. What I love about working here is that our impact is so broad.
Janell, Principal HR Business Partner, Selling Partner Services 
In 11 years at Amazon, Learn and Be Curious has transformed how I work. It’s created a culture where asking questions and admitting you don’t know something isn’t weakness. Rather, it’s how we grow, innovate, and raise the bar together.
Julie, Principal Product Manager, Intelligent Talent Acquisition 
What keeps me here is the people and the culture of curiosity. Everyone brings such different expertise and backgrounds, and when we discover things together, we make something greater than the sum of the parts.