Protecting people, products, and information

Field Security and Loss Prevention, organized in geographical clusters, provides personnel and physical security services to operational partners across all Amazon business lines at all operational locations and supply chain networks in EMEA. This includes managing the physical security systems of Amazon sites, onsite security teams, and investigations of under-the-roof and on-the-road security incidents. Our team members are trusted business partners who engage with leadership teams as part of site and regional management structures.

Risk and Resilience proactively identifies risks and threats within the operational business lines across EMEA and delivers efficient, effective, and proportionate solutions to mitigate them. We implement risk-management frameworks to support Field Security and Loss Prevention in protecting people, assets, and operations. We achieve this by leading initiatives that innovate upon and improve current security infrastructure and methodologies, optimizing security service providers, automating processes, and ensuring sufficient and skilled personnel.

Investigations provides investigative frameworks to support field-based personnel and safeguard Amazon people, assets, operations, and brand reputation. We dive deep and identify root-cause issues associated with product loss, damage, critical incidents, and fraud. Our team is structured into three specialized departments covering Supply Chain and Transportation, Special Investigations, and Field Investigations, which enables us to support multiple stakeholders within EMEA.

Program Implementation is made up of subject-matter experts who drive initiatives to design, implement, and integrate risk-based solutions specific to each Amazon business line across EMEA. We also ensure Amazon’s secured end-to-end operational network. This involves close engagement and partnership with stakeholders and operational teams on high-risk existing business lines and new business initiatives. We focus on implementing high-quality, tailor-made preventative measures and the developing scalable, standardized, and automated solutions.

Physical Security Implementation delivers physical and technological security systems across EMEA, including but not limited to Access Control, Intrusion Detection, and Video Surveillance Systems for multiple Amazon business types. We manage internal and external stakeholder partnerships, the security design process, suppliers, implementation, and programming, and we own the entire life cycle for these measures.

Security Services Management is the strategic partner for all Security and Loss Prevention field teams and operational customers. We provide strategic guidance and frameworks for managing external and internal security services. We work with security professionals and security service providers across three continents and offer a portfolio ranging from traditional security guarding to specialized services, as well as remote intervention solutions. We also standardize, optimize, and automate the use of human-based solutions.

Field Solutions Implementation and Support leads the end-to-end physical security life cycle in EMEA. We implement and deliver physical and technological security systems, including access control, intrusion detection, and video surveillance systems for multiple Amazon business types. Our main responsibilities include managing internal and external stakeholder partnerships, the security design process, suppliers, implementation, and programming, and we own the entire life cycle for these measures.