Join Amazon Customer Service
Download video transcript
Learn how to apply to join our team.
Customer Service Mauritius
Building on Amazon’s global mission of being Earth’s most customer-centric company, our Mauritius Customer Service team is a key support center for our French-speaking customers. Through our career opportunities and training programs, we provide the skills that enable our employees to provide a much-appreciated support experience to our customers.
Behind the scenes
Our Associates talk about their role
Download video transcriptLearn about the experiences of our Customer Service Associates.
A day in the life
Download video transcriptSee what it’s like to work as an Amazon Customer Service Associate.
Benefits
Are you interested in exploring opportunities with Amazon Customer Service? Depending on your role, you could enjoy:
- Virtual (work-from-home) opportunities
- Full-time and part-time positions
- Lifestyle perks and employee discounts
- Expert training and ongoing development
- Group health insurance
- Meal allowance for home-based roles
- Maternity and paternity leave
Virtual Customer Service Associate (French speaker)
Virtual, Mauritius
How to apply
Our application process is designed to help us get to know you, as well as give you the opportunity to learn more about us. Check out these tips from our Customer Service Recruiters for applying to Amazon:
Read the job description thoroughly and make sure the position is a good fit for you.
Review the responsibilities to imagine yourself working as a Customer Service Associate.
Dedicate plenty of time for the assessment and follow the instructions carefully.
Check your inbox regularly. Most of our communication is via email.
Employee spotlights
Jason
Jason joined Amazon as a Customer Service Associate in Mauritius in 2022. He was curious about how it feels to work in our multinational, multicultural environment, and he’s been enjoying every minute of it.
Axelle
Axelle joined Amazon’s newly launched Customer Service team in Mauritius in 2022. What attracted Axelle to the role was being able to help people. She supports French-speaking customers with their queries about orders and products sold on Amazon.fr.
Mary
A Customer Service Associate who works from home, Mary sees herself as the extension of Amazon’s mission to be Earth’s most customer-centric company.